Center for Civic Design
NJ, MD (and airports everywhere)
Whitney combines a fascination with people and an obsession to communicate clearly with her goal of bringing user research insights to designing products where people matter.
She’s written two books on the subject – A Web for Everyone, Storytelling for User Experience, and Global UX – to help practitioners keep users in mind throughout the creative process.
She’s also passionate about civic design and democracy as a design problem. She and Dana Chisnell lead the Center for Civic Design, working with election officials to make it easier to vote, from automatic voter registration to clear ballot design.