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OFFICIAL WEBSITE   |   ONLINE CONFERENCE INFO    |    PRESENTATION FILES    |   ER&L 2017 CONFERENCE

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avatar for Theresa Carlson

Theresa Carlson

Northern Arizona University
Librarian
Flagstaff, AZ
Websitelibrary.nau.edu
Sunday, April 2
 

6:00pm CDT

Trivia at Gourdough’s Public House Downtown Gourdough’s Public House Downtown
 
Monday, April 3
 

8:00am CDT

Opening Keynote: Cyd Harrell, Civic Designer Room 106

10:00am CDT

D04: Can a UX Department Really Make a Difference? Room 106 D03: Introducing Hex UX: An Integrated Method for Generating, Analyzing, and Reporting User Experience Data Room 105

11:00am CDT

D05: Where Instructional Design Meets User Experience Design Room 104

1:15pm CDT

W07: Building Your Content Strategy Toolkit Room 105
 
Tuesday, April 4
 

8:00am CDT

D08: Working within space and time constraints to pilot services for graduate students Room 104 D07: Designing Content Strategy for Non-Customers: a case study of teaching jargon instead of trashing it Room 103

9:00am CDT

D14: Giving Voice to Library Buildings Room 106

10:00am CDT

D15: Serving those who Serve our Country: Designing for Unique User Communities Room 103

11:00am CDT

D18: No one reads reports: Sharing work to your library at-large & why it matters Room 103 D21: Really Baking It In: Integrating the UX Design Process with a Website Redesign Room 106

1:15pm CDT

W05: Web Analytics for Designers & UX Professionals Room 104

2:15pm CDT

D23: Digital Strategies for Personalizing the Book-a-Librarian Process Room 106

3:15pm CDT

D24: Managing without the title: How to talk UX to get buy in from your library Room 106

4:15pm CDT

D25: Leveraging unstructured data to improve online service delivery Room 106
 
Wednesday, April 5
 

8:30am CDT

D28: Deep Service Design: New Feature Planning using Jobs to be Done, Blueprints, and the Kano Model Room 105

9:30am CDT

D30: Getting LibGuide UX Just Right: Balancing Consistency, Nutrition, and Taste Room 103