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OFFICIAL WEBSITE   |   ONLINE CONFERENCE INFO    |    PRESENTATION FILES    |   ER&L 2017 CONFERENCE

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#1

Opening Keynote: Cyd Harrell, Civic Designer

#2

Closing Speaker: Manuel Clément

#3

D18: No one reads reports: Sharing work to your library at-large & why it matters

#4

Lunch Break

#5

D29: Students & Search Results: The UX Nitty Gritty

#6

D03: Introducing Hex UX: An Integrated Method for Generating, Analyzing, and Reporting User Experience Data

#7

D24: Managing without the title: How to talk UX to get buy in from your library

#8

Lunch Break

#9

D14: Giving Voice to Library Buildings

#10

D25: Leveraging unstructured data to improve online service delivery

#11

D04: Can a UX Department Really Make a Difference?

#12

D10: Making the Case for User Design Centered Approaches in Academic Libraries: Perspectives from Management/Administration

#13

D30: Getting LibGuide UX Just Right: Balancing Consistency, Nutrition, and Taste

#14

D32: Using Data To Inform Design & User Experience

#15

D05: Where Instructional Design Meets User Experience Design

#16

Vendor Reception with ER&L

#17

D22: Finding the Way: A Collaboration with the Audience about Our Wayfinding Tools and Strategies for the Library

#18

W05: Web Analytics for Designers & UX Professionals

#19

D07: Designing Content Strategy for Non-Customers: a case study of teaching jargon instead of trashing it

#20

D21: Really Baking It In: Integrating the UX Design Process with a Website Redesign

#21

Break

#22

W02: Object-Oriented UX

#23

D20: Would You Like a Cup of Coffee?: The Story of UX Cafe

#24

D23: Digital Strategies for Personalizing the Book-a-Librarian Process

#25

W07: Building Your Content Strategy Toolkit

#26

D11: Do Qualitative Research ... Using Surveys (Yes, Surveys)

#27

D13: Trends in Academic Library Web Design: A Longitudinal Study

#28

D17: Adapt or Die: Designing For Google's Mobile-First Index

#29

W01: Problem Space Research

#30

Drinks at Hole in the Wall

#31

D27: Service Blueprints and Journey Maps: A Down to Earth Explanation of How We Used These Design Tools to Improve One Library Service and the Onboarding Experience for New Staff

#32

Lightning Talks & Reception

#33

D16-01: Mastering Requirements: Takeaways from the Business Analysis Framework

#34

D12: Connecting the Dots: Access Services & UX

#35

W04: Accessibility Basics: Because libraries are for everyone

#36

D01: Creative Clarity

#37

D06: Mapping Students Movements at a Medium Liberal Arts College Consortium

#38

W03: A Librarian's Guide to Usability Testing

#39

A UX Case Study: Designing for VR at Google

#40

D16-02: Benefits of Homemade Smartphone Camera Rigs for UX Testing

#41

D19-02: Intranets for Humans

#42

W08: Service Design

#43

Breakfast

#44

D08: Working within space and time constraints to pilot services for graduate students

#45

D09: Building Engagement with Both Digital and Physical Resources: Reimagining the Delivery of Library Materials at the Cleveland Public Library

#46

D28: Deep Service Design: New Feature Planning using Jobs to be Done, Blueprints, and the Kano Model

#47

Breakfast

#48

D31: A Mixed-Methods Approach to Assessing Space Needs: A Case Study from Penn State University

#49

Breakfast

#50

Trivia at Gourdough’s Public House Downtown