Cyd is well known in industry and government for her creative approach to UX research and service design. In her work with
Code for America, the
Center for Civic Design, and recently at
18F, she strives to merge a geek’s enthusiasm for the digital with a humane sense of modern civic responsibility. She believes that design is an important practice for everyone focused on bringing our shared institutions into the 21st century, and she also believes that design...
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