Designing for Digital 2017: Full Schedule

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1:15pm CDT

D22: Finding the Way: A Collaboration with the Audience about Our Wayfinding Tools and Strategies for the Library

Feedback Survey

We recently completed a wayfinding project at our main library (6 floors). We will be explaining the process of our data collection methods and strategies. It is meant for the novice or experienced UX professional or people who have interest in the field.

Speakers

Leni Matthews MS, LIS

User Experience Librarian, University of Texas at Arlington

Leni is the User Experience Librarian at UTA. Her interests include how people use and interact within a space/environment as well as study-group formation. She is also interested in data visualization and qualitative research methods.Leni enjoys reading, watching anime, watching... Read More →

C.D. Walter

Content Librarian, UT-Arlington

I earned an MS-IS with a focus in information organization from the University of North Texas in 2013. I currently work as the content librarian in the Marketing & Communications department of UTA Libraries. My areas of interest include content management, single-sourcing, writing... Read More →

Tuesday April 4, 2017 1:15pm - 2:00pm CDT
Room 106

Tools & Methods

Session Level Foundation
Keyword analysis, collaboration, data, library, methods, qualitative., quantitative, signage, strategies, wayfinding
Online Conference Live Streaming

4:15pm CDT

D25: Leveraging unstructured data to improve online service delivery

Feedback Survey

USer satisfaction with core onlien services is suboptimal in some significant areas. To locate and assess the root of our most common issues with core services, we leveraged our large pool of unstructured data to help identify areas of concern. Various types of unstructured data - user contributed issues, usability test results, social media conversations, and more - were brought together, cleaned, and processed.

Speakers

Lisa Gayhart

User Experience Librarian, University of Toronto Libraries

University of Toronto Libraries

Judith Logan

User Services Librarian, University of Toronto Libraries

Tuesday April 4, 2017 4:15pm - 5:00pm CDT
Room 106

UX in Practice

Session Level Foundation
Keyword unstructured data, relevancy, endeca, discovering user needs
Online Conference Live Streaming

9:30am CDT

D32: Using Data To Inform Design & User Experience

Feedback Survey

How do you use data and analytics as part of designing great user experiences?

Speakers

Matthew Edgar

Technical Marketing and Web Analytics Consultant, Elementive

Matthew Edgar is web consultant at Elementive (www.elementive.com). Since 2001, Matthew has helped hundreds of businesses and non-profits grow through a process of analyzing and improving their website and online presence. He is the author of "Elements of a Successful Website" published... Read More →

Wednesday April 5, 2017 9:30am - 10:15am CDT
Room 106

Tools & Methods

Session Level Intermediate
Keyword data, data-driven, analytics
Online Conference Live Streaming

Designing for Digital 2017

1:15pm CDT

Leni Matthews MS, LIS

C.D. Walter

4:15pm CDT

Lisa Gayhart

Judith Logan

9:30am CDT

Matthew Edgar

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