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Tuesday, April 4
 

9:00am CDT

D12: Connecting the Dots: Access Services & UX
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Increasingly in libraries, the head of User Experience is also named the head of Access Services. _x000D_
This presentation will briefly cover how these fields have been coming together in past years with time to discuss how practitioners can engage their institutions and each other in taking on the challenges presented by this change. We will discuss the advantages of collaboration, points of resistance and how professionals can find their place in this emerging, merging field.
Speakers
avatar for Denise Foley

Denise Foley

Access Services Librarian, University of Michigan
Denise is an Access Services librarian at the University of Michigan Library. She started her work in libraries 9 years ago as a student in the reserves department. In her current position, she collaborates on service improvement projects, data wrangling and communication improvement... Read More →

D12 Connecting the Dots Access Services and UX pdf
Tuesday April 4, 2017 9:00am - 9:45am CDT
Room 104
  Leadership & Organizational Strategies

11:00am CDT

D18: No one reads reports: Sharing work to your library at-large & why it matters
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Presentation by Daniel Pshock, University of Houston Libraries.

A common refrain says that 50% of UX is selling UX. This session will explore practical, effective ways of sharing UX and design work with your library at-large to help in getting buy-in and justifying your work, and discuss the importance of sharing work
Speakers
DP

Daniel Pshock

UX & Web Content Strategy Coordinator, University of Houston Libraries

Tuesday April 4, 2017 11:00am - 11:45am CDT
Room 103
  Leadership & Organizational Strategies
 
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