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OFFICIAL WEBSITE   |   ONLINE CONFERENCE INFO    |    PRESENTATION FILES    |   ER&L 2017 CONFERENCE

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avatar for Jenn Nolte

Jenn Nolte

Yale University
Emerging Digital Services Librarian
Greater New York City Area
Websitelibrary.yale.edu
Monday, April 3
 

8:00am CDT

Opening Keynote: Cyd Harrell, Civic Designer Room 106

9:15am CDT

Break AT&T Conference Center

10:00am CDT

D03: Introducing Hex UX: An Integrated Method for Generating, Analyzing, and Reporting User Experience Data Room 105

11:00am CDT

D20: Would You Like a Cup of Coffee?: The Story of UX Cafe Room 103

11:45am CDT

Lunch Break TBA

1:15pm CDT

W01: Problem Space Research Room 104

5:15pm CDT

Vendor Reception with ER&L AT&T Conference Center
 
Tuesday, April 4
 

7:00am CDT

Breakfast Tejas

8:00am CDT

D07: Designing Content Strategy for Non-Customers: a case study of teaching jargon instead of trashing it Room 103

9:00am CDT

D12: Connecting the Dots: Access Services & UX Room 104

11:00am CDT

D18: No one reads reports: Sharing work to your library at-large & why it matters Room 103

11:45am CDT

Lunch Break TBA

1:15pm CDT

D22: Finding the Way: A Collaboration with the Audience about Our Wayfinding Tools and Strategies for the Library Room 106

2:15pm CDT

D23: Digital Strategies for Personalizing the Book-a-Librarian Process Room 106

3:15pm CDT

D24: Managing without the title: How to talk UX to get buy in from your library Room 106

4:15pm CDT

D25: Leveraging unstructured data to improve online service delivery Room 106
 
Wednesday, April 5
 

8:30am CDT

D28: Deep Service Design: New Feature Planning using Jobs to be Done, Blueprints, and the Kano Model Room 105

10:30am CDT

Closing Speaker: Manuel Clément Room 106