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SUN: 1pm - 9pm MON: 7am - 7pm  |  TUE: 7am - 6pm  WED: 7am - 1pm

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Monday, April 3 • 1:15pm - 5:15pm
W01: Problem Space Research

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Organizations are starting to realize they’ve not invested enough in understanding the problem space. They’ve been spending budget studying their solution, its design, and its use through quantitative and qualitative methods. But they haven’t balanced that by understanding the problems people are trying to solve in the first place–the bigger problems. Understanding the problem space takes different skills than traditional user research. This workshop introduces your team to these skills and the vocabulary needed to speak with confidence about what needs to be explored.

avatar for Indi Young

Indi Young

Consultant, indiyoung.com
Check out the videos linked here to learn more from Indi: | UX Convention & Trash at the ConveyUX Conference, February 10, 2016 (transcript) A Practical Type of Empathy at the O’Reilly Velocity Conference, May 28, 2015 (transcript) How to Use Empathy to Build Software Products on Femgineer TV with Poornima Viyashanker, May 20, 2015 Supporting People Instead of Persuading Them on Together London Podcast with... Read More →

Monday April 3, 2017 1:15pm - 5:15pm
Room 104

Attendees (24)