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Monday, April 3 • 10:00am - 11:45am
D04: Can a UX Department Really Make a Difference?

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When a library is truly invested in UX, with total awareness of and buy-in on user-centered thinking, its staff more readily embrace UX principles and have more empathy. However, creating a user-centric culture can be challenging as a solo UX Librarian. Wouldn’t it be easier with a dedicated department? For this presentation, a panel of UX department heads will discuss organizational buy-in, advocacy and partnerships, and key elements needed for establishing more structure in libraries

avatar for Josh Boyer

Josh Boyer

Head, User Experience, North Carolina State University
public services, library web, user research,
avatar for Debra Kolah

Debra Kolah

Head of User Experience, Rice University
Travel, participatory design, and UX!
avatar for Courtney McDonald

Courtney McDonald

Head, Discovery and User Experience, Associate Librarian, Indiana University
avatar for Nadaleen Tempelman-Kluit

Nadaleen Tempelman-Kluit

Head, User Experience, NYU Libraries, New York University
I lead the UX department at NYU Libraries. You can follow our work via our blog, at: https://wp.nyu.edu/libux/
avatar for Rachel Vacek

Rachel Vacek

Head of Design & Discovery, University of Michigan

Monday April 3, 2017 10:00am - 11:45am
Room 106

Attendees (34)