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Tuesday, April 4 • 9:00am - 9:45am
D12: Connecting the Dots: Access Services & UX

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Increasingly in libraries, the head of User Experience is also named the head of Access Services. _x000D_
This presentation will briefly cover how these fields have been coming together in past years with time to discuss how practitioners can engage their institutions and each other in taking on the challenges presented by this change. We will discuss the advantages of collaboration, points of resistance and how professionals can find their place in this emerging, merging field.

Speakers
avatar for Denise Foley

Denise Foley

Access Services Librarian, University of Michigan
Denise is an Access Services librarian at the University of Michigan Library. She started her work in libraries 9 years ago as a student in the reserves department. In her current position, she collaborates on service improvement projects, data wrangling and communication improvement... Read More →



Tuesday April 4, 2017 9:00am - 9:45am
Room 104

Attendees (19)